Quality Management Policy.
Designs Signage Solutions Limited was formed in 1993 and specialises in the design and manufacture of vinyl cut, digitally printed graphics, as well as the manufacture and installation of signage.
It is the policy of Designs Signage Solutions Ltd to achieve and maintain the highest possible standards of service and to provide the right service, at the right time, to the right quality at the right price and to give satisfaction to our customers and all other interested parties, always meeting and wherever possible exceeding expectations. The attention of all personnel is drawn to this aim.
The provision of design, digital printing and installation services including signage, vehicle livery and exhibitions.
To be the best service provider, employer and consumer, constantly excelling through innovation, quality and culture, while keeping our company profitable and maintaining relationships, offering unrivalled value to our customers.
We will achieve this through:
- Ensuring our management system provides a framework to conform to the requirements of ISO 9001:2015 and achieve our business objectives.
- Complying with applicable legal requirements, including but not limited to as a minimum Health & Safety at Work Act 1974 and the prevention of pollution and reduction of our impact on the environment.
- Customer Focus: We understand that customer satisfaction is the foundation of our success. We are committed to meeting customer requirements and exceeding their expectations by consistently delivering products/services of the highest quality.
- Continual Improvement: We strive for continuous improvement in all aspects of our operations. We establish measurable objectives and targets to enhance our performance, both in terms of quality and environmental sustainability.
- Compliance: We are dedicated to complying with all applicable legal and regulatory requirements related to our products/services and environmental aspects. We proactively monitor and review our compliance obligations to ensure that we meet or exceed the set standards.
- Environmental Responsibility: We recognise our responsibility to protect the environment. We are committed to preventing pollution, minimising waste generation, conserving resources, and promoting sustainable practices throughout our operations.
- Employee Involvement: We value the contribution of our employees and promote their involvement in achieving quality and environmental objectives. We provide the necessary training and resources to enhance their skills and awareness, fostering a culture of accountability and continuous improvement.
- Supplier Relationships: We work closely with our suppliers to ensure that they share our commitment to quality and environmental responsibility. We seek partnerships with suppliers who demonstrate sustainable practices and actively engage in reducing their environmental impact.
- Communication and Engagement: We promote open and transparent communication with our stakeholders, including customers, employees, suppliers, and the community. We encourage feedback, suggestions, and involvement from all parties to foster collaboration and continuous learning.
- Risk-Based Approach: We adopt a risk-based approach to identify, assess, and mitigate quality and environmental risks associated with our operations. We implement appropriate controls to prevent or minimize any adverse impacts.
Our guiding values to meet our targets are:
Pursue growth, share our knowledge, embrace failure and learn from our mistakes.
We give great service to everyone. We anticipate and exceed their needs.
We don't want satisfied customers, we want raving fans. Good is the enemy of great.
Be enthusiastic and proud of what you do. Have fun, you're the expert.
Create vision, Inspire others and reward improvements.
Designs Signage Solutions Limited Managing Director and the team has ensured that this management system policy has been implemented, is maintained and periodically reviewed for continuing suitability at the management review. It has been communicated to all persons working for and on behalf of the business and is available to interested parties.
5th October 2023